Welcome to the Maple Support Centre
We are here to help, so lets get started.
Here you can create new and view existing support tickets you have with Maple. Our easy to use support management system is designed to get you the help you’re looking for as quickly as possible.
Our support system gives you a unique support ID and you can check the progress of your ticket all in one place.
We are here to answer and help with all the queries relating to your order, be it payment, delivery, returns, warranty claims, and much more.
- Live Support Tracking
- UK Managed Support
- Ticket Case ID
- Warranty Claims
- Returns and Refunds
- Delivery Enquiries
- Technical Support
Already have an account?
If you haven’t already, simply sign in with your Maple user ID and password to access our full support customer system.
Prefer to talk to us?
If you require more urgent assistance relating to your order, please contact us directly to speak to us.
Where possible, we recommend using our support ticketing system as this helps you keep up to date with the progress of your support case and provides a thorough record of our correspondence.Â
Before opening a support ticket regarding the delivery of your item, we recommend having a read the delivery information pages.
It is recommended that you read through our warranty guidance page to check your warranty entitlements before opening a warranty support claim.
Thinking of returning your item? Have a read through our returns and refund guidance before opening a support ticket.
