We're here to offer you the support you need, so let's get started
Here you can create a new support ticket with Maple. We are here to answer and help with all the queries relating to your order, be it payment, delivery, returns, warranty claims, technical support and much more.
Our easy to use support management system is designed to get you the help you’re looking for as quickly as possible.
Once you have opened your ticket, our support system provide you with a unique support ID and you can check the progress of your case all in one place.
- Live Support Tracking
- UK Managed Support
- Ticket Case ID
- Warranty Claims
- Returns and Refunds
- Delivery Enquiries
- Technical Support
Prefer to talk to us?
If you require more urgent assistance relating to your order, please contact us directly to speak to us.
Where possible, we recommend using our support ticketing system as this helps you keep up to date with the progress of your support case and provides a thorough record of our correspondence.Â
Before opening a support ticket regarding the delivery of your item, we recommend having a read the delivery information pages.
It is recommended that you read through our warranty guidance page to check your warranty entitlements before opening a warranty support claim.
Thinking of returning your item? Have a read through our returns and refund guidance before opening a support ticket.
